Shipping policy
Shipping Policy
Effective Date: 08/20/2026
This Shipping Policy explains how Tredfix processes, packages, and delivers orders placed through our online store.
Where We Ship
We currently ship to addresses within the United States only. We do not offer international shipping at this time.
Order Processing (Handling) Time
Orders are processed and prepared for shipment within 1 business day of being placed, Monday through Friday, excluding public holidays.
Order Cut-Off Time
Orders placed before 5:00 PM Eastern Time (ET) on a business day begin processing the same day.
Orders placed after 5:00 PM ET, or on weekends or public holidays, begin processing on the next business day.
Transit Time
Once your order has shipped, it typically arrives within 2–4 business days, depending on your delivery address and the carrier's delivery schedule.
Total Estimated Delivery Time
Combining processing and transit time, most orders are expected to arrive within 3–5 business days from the date the order is placed.
Please note that delivery times are estimates and may occasionally be affected by carrier delays, weather, holidays, or other circumstances outside of our control.
Shipping Costs
We offer free standard shipping on all orders shipped within the United States, with no minimum purchase required.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use the tracking information to monitor your package's progress until delivery.
Shipping Carriers
Orders may be shipped using major carriers, including:
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USPS
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UPS
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FedEx
The carrier selected for your order may vary depending on the shipping address, package size, and other fulfillment considerations.
Undeliverable or Lost Packages
If a package is returned to us as undeliverable because of an incorrect or incomplete address provided at checkout, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.
If your tracking information shows that your order was delivered but you have not received it, please contact us at support@tredfix.store within 7 days of the reported delivery date so that we can investigate the matter with the carrier.
Contact Us
Store Name: Tredfix
Business Address:
Tredfix
26 Zelmer St
Buffalo, NY 14211
United States
Business Email: support@tredfix.store
Business Phone: (321) 343-3154
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Customer inquiries are usually answered within 24 business hours.